SOLUTIONS 2019-04-04T14:52:47+00:00

CLOUDQNECT SOLUTIONS

CLOUDQNECT

SALES CLOUD

We are experienced at providing custom implementations of the CRM (Customer Relationship Management) and CPQ (Configure Price Quote) solutions on the Salesforce platform. We can do everything from train the customer on how Salesforce is set up, to designing and implementing custom solutions based on the Standard objects.  In addition, we have extensive experience in integrating Salesforce with other third party CRM and CPQ solutions, through SOAP, REST, ETL/ESB Tools, or the Partner API.

  • Customer Relationship Management (CRM)

  • Configure-Price-Quote (CPQ)

  • Integrations: SOAP, REST, ETL/ESB, and Partner API

  • Apex, VisualForce, or Lightning

SERVICE CLOUD

We are experienced at providing custom implementations of Service Cloud, using Cases and Tasks. We can do everything from training the customer on how Salesforce is set up, to designing and implementing custom solutions based on the Standard objects. We also have extensive experience in integrating Salesforce with other services systems through SOAP, REST, ETL/ESB Tools, or the Partner API.

  • Integrations: SOAP, REST, ETL/ESB, and Partner API

  • Apex, VisualForce, or Lightning

CUSTOM

Eventually the customer wants to customize solutions to meet back office needs, outside of Sales and Service. We have worked on all kinds of fully customized implementations on the Salesforce platform to assist Human Resources, Accounting, Finance, and Infrastructure Management. The possibilities for solving an organization’s back office needs are endless. Capturing all of that information in the same system of record is even more valuable.

  • Accounting / Finance

  • Human Capital Management / Enterprise Resource Planning

  • Professional Services Management

  • Infrastructure Management

  • Integrations: SOAP, REST, ETL/ESB, and Partner API

  • Apex, VisualForce, or Lightning

APPLICATIONS

Some customers become interested in creating their own Salesforce application for release on the AppExchange. But many customers start to get lost in custom development for managed packages on the AppExchange, especially when it comes to experience about what can or cannot be done in a managed package, and then getting that through the Security Review for the AppExchange. We have experience on several projects on creating managed packages for installation into customer Orgs.

  • Managed Package Creation

  • Business Analysis

  • Solutions Architecture

  • Code Development

  • Code Coverage

  • Complete Testing

  • Deployment / Rollout Plans

  • Post Installation Customization Plans

VENDORS

Many OEM vendors offer custom implementations of their products, but either do not offer good support or lack the resources. The customer is often left hanging for supporting the product after the custom implementation has been rolled out. Since both the product and the Salesforce platform are usually new to the customer, the customer benefits most from a support group that has heavy experience in the Salesforce platform, even when supporting installed products and packages from third party vendors.

  • Part time administration

  • Support for 3rd party applications

INTEGRATIONS

We have experienced overseeing, implementing, or creating secure integrations to and from Salesforce, using everything from white list access to Single Sign On solutions. We have used the Salesforce API, Web Services, and data integration tools, like MuleSoft and Jitterbit to move data back and forth between Salesforce and external systems of records.

CloudQnect is a talented group of developers who provide sound advice throughout the entire development process. They deliver efficient, high-quality code quickly and exactly to spec. We have had nothing but great experiences with them, and they are our exclusive choice for Salesforce development.

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