CloudQnect
Salesforce DevOps, Release Management, DX, Custom Development, Integrations, and Marketing Cloud
Data Cloud
Customer 360 with deep platform integration
Give your entire workforce, both humans and AI agents, a trusted foundation of unified customer data native to Salesforce. Combine data from any source, including data lakes and warehouses, to build a 360-degree view of customers that can power insights, automation, and analytics.
Trusted, contextual data for Agentforce
Equip agents with the knowledge they need to deliver effective responses and outcomes. Leverage Data Cloud’s industry-leading Retrieval Augmented Generation (RAG) and built-in capabilities, such as vector database, hybrid search, and no-code retrievers, to ground agents in all your company and customer data.
Autonomous actions in the flow of work
Empower everyone in your organization to access and act on data. Once integrated with Data Cloud, your data functions as native objects and fields in Salesforce. This unlocks the full power of the platform, allowing you to easily use tools like Flow, Lightning Builder, and Apex with all your data.
AgentForce
For every team and workflow
Teams can now create their own custom Agentforce fast for any department with a new library of pre-built skills. These skills span CRM, Slack, Tableau, partner use cases, and your own custom skills. Agentforce can also take action in any system or workflow by connecting to existing APIs or with MuleSoft’s pre-built connectors to over 40 systems.
Collaborate in Slack
Agentforce is now available in Slack, bringing customizable digital labor to where work happens. All your employees can now collaborate with Agentforce directly in Slack to handle busy work, answer questions, and deliver instant expertise so your team can stay focused on high-impact work. Agentforce can now draw from conversational data to make every action and answer more relevant.
More trusted than ever
The Atlas Reasoning Engine is smarter with enhanced reasoning and data retrieval techniques. This enables Agentforce to think deeply when presented with complex, multi-step questions – reasoning across data sources enriched with additional customer-specific metadata so that Agentforce can take the best action and deliver accurate, well-researched responses with inline citations.
Marketing Cloud
Build lasting relationships that drive growth with Marketing Cloud.
Action all your data faster with unified profiles and analytics. Deploy more intelligent campaigns across the entire lifecycle with trusted AI—Personalize content and offers across every customer touchpoint.
DevOps / Release Management
We follow the DevOps Maturity Model which increases the efficiency of change management in the development lifecycle. By focusing on process, people, and tools (in that order), we are able to reduce deployment times and defects, and increase throughput.
Implementations
We provide the right implementation tools for the right problem. Using a well-vetted approach, we get the customer up and running on their selected Salesforce Cloud Solutions in exactly the way they want to use it. In the process, we use hands-on training to help with a smooth transition and drive the adoption of the platform.
Vet100 is an elite recognition of 100 companies that are veteran owned, acknowledging a growing culture and success of veteran entrepreneurs
Vet100 is an elite recognition of 100 companies that are veteran owned, acknowledging a growing culture and success of veteran entrepreneurs
Our Clients
The CloudQnect Advantage:
We work in strategic partnerships with our customers leveraging our experience to achieve goals.
We approach implementations by delivering everything users need and nothing they don’t.
We help break down and prioritize deliverables, allowing customers to realize measurable returns sooner.
We mind the technical gap and prefer the train-the-trainer approach, so you’re not solely stuck with us.
