Why CloudQnect?
Our Services
CloudQnect started in 2017, after ten years of helping companies support and customize Salesforce. We’re unlike any company in the marketplace and we want to show you why. Download our PDF to learn more about CloudQnect’s Services.
COMPLETE FORM FOR FULL OVERVIEW
Data Cloud
Customer 360 with deep platform integration
Give your entire workforce, both humans and AI agents, a trusted foundation of unified customer data native to Salesforce. Combine data from any source, including data lakes and warehouses, to build a 360-degree view of customers that can power insights, automation, and analytics.
Trusted, contextual data for Agentforce
Equip agents with the knowledge they need to deliver effective responses and outcomes. Leverage Data Cloud’s industry-leading Retrieval Augmented Generation (RAG) and built-in capabilities, such as vector database, hybrid search, and no-code retrievers, to ground agents in all your company and customer data.
Autonomous actions in the flow of work
Empower everyone in your organization to access and act on data. Once integrated with Data Cloud, your data functions as native objects and fields in Salesforce. This unlocks the full power of the platform, allowing you to easily use tools like Flow, Lightning Builder, and Apex with all your data.
AgentForce
For every team and workflow
Teams can now create their own custom Agentforce fast for any department with a new library of pre-built skills. These skills span CRM, Slack, Tableau, partner use cases, and your own custom skills. Agentforce can also take action in any system or workflow by connecting to existing APIs or with MuleSoft’s pre-built connectors to over 40 systems.
Collaborate in Slack
Agentforce is now available in Slack, bringing customizable digital labor to where work happens. All your employees can now collaborate with Agentforce directly in Slack to handle busy work, answer questions, and deliver instant expertise so your team can stay focused on high-impact work. Agentforce can now draw from conversational data to make every action and answer more relevant.
More trusted than ever
The Atlas Reasoning Engine is smarter with enhanced reasoning and data retrieval techniques. This enables Agentforce to think deeply when presented with complex, multi-step questions – reasoning across data sources enriched with additional customer-specific metadata so that Agentforce can take the best action and deliver accurate, well-researched responses with inline citations.
Marketing Cloud
Build lasting relationships that drive growth with Marketing Cloud.
Action all your data faster with unified profiles and analytics. Deploy more intelligent campaigns across the entire lifecycle with trusted AI—Personalize content and offers across every customer touchpoint.
DevOps / Release Management
DevOps is no longer a luxury in the Salesforce space, it is a necessity. Our DevOps process starts with assessing your current state and building a plan to get you to a future state that will minimize involvement and defects while increasing quality and throughput. We achieve this by focusing on process, people, and tools.
CloudQnect concentrates a very large amount of brain power in a very small space. I’d strongly recommend them as a partner for anyone struggling with Salesforce DevOps challenges.
Andrew Davis,
author Mastering Salesforce DevOps
Andrew Davis, the author of Mastering Salesforce DevOps points out, “A huge part of the power of IT systems is the ability for them to evolve continuously as the needs of the business change. But as systems become more complex, it naturally becomes harder to change them safely. Adopting DevOps practices is critical to being able to deliver change quickly, easily, and safely on an ongoing basis. Salesforce’s low-code platform dramatically simplifies building applications, but modern Salesforce implementations have become so complex that DevOps is a requirement.”focusing on process, people, and tools.
DevOps Assessment
Based on our 10+ years of Salesforce DevOps experience, we have developed a DevOps Assessment that within 2 – 4 weeks time provides detailed reports. Download our PDF to learn more about CloudQnect’s DevOps Assessment.
COMPLETE FORM FOR OVERVIEW
These reports include:
These assessments have been conducted for Fortune 500 and smaller companies, government agencies, and nonprofits. Putting the right DevOps practice in place can save you hundreds of thousands in your development costs. One client reported to us that they now save upwards of $30,000 per release due to less conflicts, delays, and defects.
CloudQnect’s DevOps Assessment
CloudQnect starts with assessing your current state and building a plan to get you to a future state. Download our PDF to learn more about CloudQnect’s DevOps Assessment Service. Our PDF includes:
- What a DevOps Assessment will provide
- Where you rae in the DevOps Maturity phase
- The three steps to successful SalesForce DevOps
DevOps Tools
Implementations
We provide the right tools and resources for the right problem. Using a well-vetted approach, we get clients up and running on their selected tools in exactly the way they want to use them. In addition, we use hands-on training to help with a smooth transition and drive the adoption of the platform.
We have successfully implemented Sales Cloud, Service Cloud, Commerce Cloud, CPQ (Revenue Cloud), FSL, and others.
